In this video, you will learn how to make your first phone call from the GoCRM Web application.

Steps:

• Select an Existing Contact or Add a New Contact

• Click the tab Make a Call

• Accept Microphone Permissions

• Then Select Call Now


Common Issues


Hardware

Make sure your computer has a working microphone. You can use https://www.onlinemictest.com/ to test if your microphone is functioning.

Permissions

Make sure app.gocrm.io has access to utilize the microphone through your browser permissions. If utilizing Google Chrome, you can visit Settings > Permissions on your browser. Then look for app.gocrm.io

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