In this video, you will learn how to make your first phone call from the GoCRM Web application.
Steps:
• Select an Existing Contact or Add a New Contact
• Click the tab Make a Call
• Accept Microphone Permissions
• Then Select Call Now
Common Issues
Hardware
Make sure your computer has a working microphone. You can use https://www.onlinemictest.com/ to test if your microphone is functioning.
Permissions
Make sure app.gocrm.io has access to utilize the microphone through your browser permissions. If utilizing Google Chrome, you can visit Settings > Permissions on your browser. Then look for app.gocrm.io